Privacy Policy

This Privacy Policy explains how Duomark Digital collects, uses, and protects your personal data when you visit duomark.id. We follow the requirements of Indonesia's Personal Data Protection Law (UU PDP No. 27/2022).

Information We Collect

We only collect data that you provide voluntarily or that the site needs in order to work properly.

• Contact form submissions: your name, email address, phone number (if you choose to add it), and the message you send through the form on our Contact page.
• Newsletter email: the email address you register to receive updates and tips from us.
• Analytics and cookie data: technical information such as device type, browser, pages viewed, and where your visit came from. This data is collected automatically and usually does not identify you directly.

How We Use and Share Your Data

We use your personal data for clear and reasonable purposes:

• To respond to questions, quote requests, or messages you send.
• To send our newsletter when you have agreed to receive it, and you can unsubscribe at any time.
• To understand how visitors use the site so we can improve our content and services.

We do not sell your personal data to anyone. We share data only with trusted service providers that help us run the site, such as email, hosting, and analytics services. These providers may process the data only under our instructions and must keep it confidential.

Cookies and Third-Party Analytics

Our site uses cookies to remember your preferences and to measure how pages perform. We also use third-party analytics tools such as Google Analytics to view visit data in aggregate. You can manage or disable cookies through your browser settings, though some parts of the site may not work as intended if cookies are turned off.

Data Retention and Security

We keep personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Once it is no longer needed, we delete or anonymize it.

We apply reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. Even so, no method of sending data over the internet is completely secure, so we cannot guarantee absolute security.

Your Rights Over Your Personal Data

Under Indonesia's Personal Data Protection Law (UU PDP No. 27/2022), you have the right to:

• Access and obtain a copy of the personal data we hold about you.
• Correct data that is inaccurate or incomplete.
• Request deletion of your personal data.
• Withdraw consent you have previously given, at any time.

To exercise these rights, please reach out through our Contact page. We will respond to your request within a reasonable time.

Policy Changes and How to Contact Us

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page, and the update date will be shown so you can see the most recent changes.

If you have any questions about this policy or about how we handle your data, please reach out through our Contact page.